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Articles on:Purchasing & Meminto Account
Answers about the purchase and creation or handling of a Meminto account

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  • General questions
  • Purchasing & Meminto Account
  • Security and data privacy
  • Writing my book
  • Layout & Print
  • Products
  • How do I use the Meminto activation code?
    || Have you received a Meminto activation code by e-mail or as a gift? Here you will find all the information you need about the activation code. Use an activation code to start the book with a new account You can use the activation code in two ways: Enter it in either in the smartphone app (search for Meminto Stories in your app store) or in the web browser at https://memin.to/register. If you do not yet have the app or do not yet have a Meminto account,Popular
  • How can I extend the editing time for my book?
    | Once you've activated your Meminto Stories book, you've got two years to write and complete it. We'll send you a reminder by email before your editing period expires. If you need more time, no problem! We'll be happy to extend your book for another six months. A fee of $25.90 will be charged for a book extension. To settle the amount, please log in to your Meminto account and follow this path (or click this link): **My Books > Book Details > Extend ExpFew readers
  • How to upgrade with an coupon code?
    || In this article you will learn how to upgrade a coupon code on the web or on your mobile phone, for example, to turn a mini-book into a digital book. Open your Meminto book. If you are using a computer, click "My Books" in the menu on the left. If you are using the mobile app, tap "Book" at the bottom of the screen. Open "Book Details." Enter your coupon code in the Upgrade Code field. On the mobile app, scroll down to the bottom of the page to find this field. !Few readers
  • How to delete your Meminto account
    || Please note that before you can delete your account, you must ensure there are no contributors left in any of your projects. If you are working with the web app In our web app, proceed as follows: Step 1: Remove All Contributors from Your Projects To ensure a smooth account deletion process, please remove all contributors from your projects first: Log in to your account. Navigate to each of your book projects. Remove all contributors from every project, ensuring no coFew readers
  • What is the shipping cost for the Meminto books? How much do you charge for shipping to .... ?
    || Shipping costs for Meminto books depend on the distance from our printing facilities to your location. We are continually expanding our global printing network, which helps keep distances short. This approach is beneficial for both your wallet and the environment. However, we have almost worldwide waived our shipping costs, so you won't have to pay any shipping fees when printing your book until the end of the year! The following prices are subject to change and will be regularly updated.Few readers
  • What are the next steps once I’ve gifted a Meminto book?
    || Here you’ll find the next steps based on the options you chose when gifting Meminto. About orders with an e-card sent on a specific date If you buy a Meminto Stories book for someone else and schedule the e-card for a set date, the recipient will receive an email with your selected e-card and the activation code that day. With this code, they can create or access their Meminto account and start their Memory book project by answering guided questions. As the gift giver, you don’t need tFew readers
  • I bought a Meminto book. What comes next?
    || After your purchase, you can start writing your book right away. Here’s a step-by-step guide on how it works. Once you’ve purchased the Meminto book, you’ll receive an email from the ordering system. This email includes your purchase receipt and the activation code needed to start the Meminto book. The code usually has 8 characters, made up of letters and numbers. You can use the activation code yourself or share it with someone you want to gift the book to. CFew readers
  • I expect a refund. How long will it take for me to receive it?
    || You have purchased a Meminto book but do not want to use it as planned or cannot use it? Here you will find out under what conditions you can return it and how long a refund usually takes. At Meminto, we offer a 30-day return policy on your purchase so you can test your product risk-free. If you received it as a gift and do not want to use it, you cannot initiate the return yourself. In this case, the buyer must contact us directly and request the refund. Please contact our support and provFew readers
  • How can I create or prepare the book for someone else?
    || You have gifted a Meminto book, for example to your grandparents or parents, and want to prepare it for them? Here’s how it works. Preparing the book for the person you gifted it to After purchasing the Meminto book for someone else, you’ll receive an email with your purchase receipt and the next steps. Click the button labeled “Prepare an account,” which you’ll find a bit further down. Create your own Meminto account and set up the book for the person you gifted it to—Few readers

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